The Indexer: The International Journal of Indexing
Monday, 19 November 2018  
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Contents of past issues by category

Practice of indexing


Article titles are followed by the authors’ names; place of appearance is indicated by volume and page numbers. The link from volume and page numbers will lead to information on publication dates thus yielding a complete reference to the article.


  • Lifelong indexing: freelancing and CPD. Pat F. Booth 21.2–5
  • Indexing after the millennium 3: The indexer as helmsman. Hans H. Wellisch 21.59
  • Indexing after the millennium 4: The next few years. Dorothy Thomas 21.60–1
  • Indexing after the millennium 5: Future conditional. Bella Hass Weinberg 21.62–3
  • Indexing after the millennium 8: Whatever next? Jean Simpkins 21.155
  • Broadcasting on indexing. Douglas Matthews 21.172–3
  • Kiss and tell and index. Hazel K. Bell 21.180–1
  • Quote index unquote. David Crystal 22.14–20
  • The definite article: acknowledging 'The’ in index entries. Glenda Browne 22.119–22
  • What is an index? Geraldine Beare 24.6–8
  • Why indexing? Rohan Bolton; Hilary Faulkner; Paula Peebles and Margaret Vaudrey 24.171–173
  • Editing the index: developing a method. Hilary Faulkner and Wiebke M. Light 24.197–199
  • The myth of the reusable index. Bill Johncocks 24.213–217
  • Recollections. A.R Hewitt 24.205
  • Diacritics for indexers. Gale Rhoades 26.146-147
  • A history of how we index. Shoshana Hurwitz 26.111–113
  • Building a collage for indexers and bibliographers: photo albums, mirrors, magnifying glasses and crystal balls out. Ina Fourie 27.146–151
  • It ain’t just what you say but the way that you say it: indexing a DVD. David Crystal 27.173–175
  • Interim indexes and their fate. Hazel K. Bell 28.24-25
  • Subject knowledge – how it helps take care of the business. Sylvia Coates 28.173–175
  • Key figures. John Sutherland 29.2–3
  • The art of indexing. Sandra Uschtrin in discussion with Jochen Fassbender 29.13–18
  • Occupation and authorship in The Indexer, 2000–09. Catherine Sassen 29.73–76
  • Bridging the indexer gap. Eric Sieverts 29.78
  • Index, icon, symbol: a tale of abduction. James Harbeck 29.157-160
  • Same publication + many indexers = ???. Max McMaster 30.98-100
  • Portrait of the indexer? Susan Curran 31.71-73
  • The secret lives of indexers. Judith Pascoe 31.90-95
  • Successful subheadings. Fred Leise C11:1
  • Numbers in indexing. Max McMaster C11:6
  • Footnotes, endnotes and the indexer. Mary Russell 32.18-22
  • The personality of the indexer. Hazel K. Bell 32.149-155
  • Planning (and preserving) your indexing legacy. Frances S. Lennie 34.87-89
  • The joy - and importance - of the analytical index. Francis Young 35.76-7
  • Adventures in indexing. Elena Gwynne 35.79
  • No one need ever know: the usefulness of editing checklists. Bill Johncocks 35.144-55
  • The Book Index: an experimental indexical conference report. Simone Zweifel 36.25-7


  • Ideas for indexing: Encyclopaedia Britannica and Great Books of the Western world. Arthur V. Coyne 11.136–40
  • Linguistics and indexing. David Crystal 14.3–7
  • Why indexing fails the researcher. Bella Hass Weinberg 16.3–6
  • Academic indexing: what’s it all about? Ross J. Todd 18.101–4
  • Subject analysis and indexing: from automated indexing to domain analysis. Hanne Albrechtsen 18.219–24
  • Is there anybody there? David Crystal 19.153–4
  • All in the mind: concept analysis in indexing. John Farrow 19.243–7
  • Reverse indexing David Crystal 26.14
  • On aboutness. Kate Mertes 35.77-8


  • LISA: anatomy of an abstracting service. Daphne M. Tomlinson 15.83–6
  • A bibliometric study of indexing and abstracting 1876–1976. Ming-Yueh Tsay 16.234–8
  • Library & information science vs business: a comparison of approaches to abstracting. Louise F. Spiteri 20.197–200


  • Memorandum on the method of alphabetization laid down by the Draft British Standard for Indexes. Neil R. Fisk 3.93–4
  • A computer code for alphabeting. Theodore C. Hines 5.23–6
  • Indexing technical matter: some practical experience on both sides of two fences. Neil R. Fisk 6.42–7
  • The origins of the order of the letters. David Diringer 6.54–8
  • The alphabetization of prepositions in indexes. Hans H. Wellisch 12.90–2
  • Alphabetization in indexes. J. Hartley, L. Davies & P. Burnhill 12.149–53
  • Some indexing decisions in the Cambridge encyclopedia family. David Crystal 19.177–83
  • An alternative index 25.255
  • Facilitas inveniendi: the alphabetical index as a knowledge management tool. Helmut Zedelmaier 25.235-242
  • Some early guidance on arrangement and cross-referencing in an index. H. B. Wheatley C18:15
  • Alphabetico-specific indexing. Alan Walker 36.9-13


(see also Humour)

  • Bias in indexing (on John Oldmixon/Laurence Echard). M.D. Anderson 9.27–30
  • Bias in indexing (on Bernard Levin) 12.54
  • Bias in indexing (on book on prisons). H.K. Bell 13.106
  • Indexes past: Alps and sanctuaries of Piedmont and the Canton Ticino. 13.259
  • Misrepresentation — passim. 14.56
  • A Shavian index. 15.26–7
  • Sisterly indexing (on Dale and Lynne Spender). 15.167
  • Bias in indexing and loaded language. Hazel K. Bell 17.173–7
  • Scholarly search for the truth. M. Mallory & G. Moran 19.99–101
  • Whom should we aim to please? Hazel K. Bell 20.3–5
  • 'Let no damned Tory' - bias and the indexer 33.82-84

Continuing professional development (CPD)

  • Continuing professional development (CPD) and the potential of new media. Pierke Bosschieter 34.79-82
  • Continuing professional development (CPD) and online learning. Pierke Bosschieter 34.114-15
  • Continuing professional development (CPD) and online language learning. Pierke Bosschieter 34.175-6
  • Victorian Indexing Club (VIC) see Melbourne Indexers. Mary Russell and Nikki Davis 35.37-40


Evaluation and awards

(see also Indexing societies - awards)

  • Two, B or not 2 B? Lorena A. Garloch 1.71–6
  • Some requirements of good indexes. Richard Bancroft 4.17–20
  • Criteria for awarding the Wheatley Medal 6.63–6
  • What is a good index? F.H.C. Tatham 8.23–8
  • The perfect index. John L. Thornton 8.206–9
  • The inadequacies of book indexes. Symposium 9.1–9
  • Selective indexing. Symposium 9.57–65
  • How to recognize a good index. Geoffrey Hamilton 10.49–53
  • Evaluating index systems: a review after Cranfield. John J. Regazzi 12.14–21
  • The unconventional index and its merits. William S. Heckscher 13.6–25
  • Linguistics and indexing. David Crystal 14.3–7
  • Assessing indexes. Jean Simpkins 14.179–80
  • Index, how not to. John A. Vickers 15.163–6
  • Sic, sic, sic! Jean Simpkins 16.104–5
  • Subheadings in award-winning book indexes: a quantitative evaluation. Cecelia Wittmann 17.3–6
  • Authors as their own indexers. Mary Piggott 17.161–6
  • Could still do better: the revised index to the Newman biography. John A. Vickers 17.189–90
  • Unacademic indexing. John A. Vickers 18.23–4
  • Oh, dear, what can the matter be this time? John A. Vickers 18.155–6
  • Information access or information anxiety? – an exploratory evaluation of book index features. C. Jorgensen and E.D. Liddy 20.64–8
  • AusSI Web Indexing prize. Dwight Walker 20.6–7
  • AusSI Web Indexing prizewinners. Dwight Walker 20.121–4
  • Web indexing prize 1997. Dwight Walker 21.15–18
  • A book-style index for the web: the University of Texas Policies and procedures Website. Linda Fetters 21.73–6
  • AusSI Web indexing prize 1998. Dwight Walker 21.108–10
  • Medical indexes reviewed. Pilar Wyman 21.124–6
  • The application of index entries to search and retrieval of books and book content. Michael Stelmach 21.127–31
  • Judging indexes: the criteria for a good index. David Lee 22.191–4
  • Indexing by numbers: is there scope for metrics in index evaluation? Bill Johncocks 26.158–162
  • Inter-indexer consistency (IIC) in a Persian context. Mohammad Reza Falahati Qadimi Fumani 28.12-17
  • The visual appeal of indexes: an exploration. Frances S. Lennie 28.60–67
  • The ANZSI Medal 2012: some thoughts on what makes a prize-winning index 31.35-36
  • ASI/EBSCO Publishing Award (formerly ASI/H.W. Wilson Award) 31.169-171
  • Evaluating indexes: observations on ANZSI experience. Sherrey Quinn 33.107-112
  • Melbourne indexers rate the indexes to CMoS. Mary Russell and Max McMaster 36.70–3

Health issues

  • Health trade-offs in teleworking: an exploratory study of work and health in computer home-based working. Barbara Steward 22.142–6


(see also Bias)

  • Humour in indexing. E.M. Hatt 3.60–3
  • Humorous indexes: The stuffed owl. Hazel K. Bell 6.174–5
  • A.P.H. (Herbert)’s humorous indexes. G. Norman Knight 6.108–15
  • Leacock on indexing. Peter Greig 8.201–3
  • What, no index? Constant Lambert 14.177–8
  • Sic, sic, sic! Jean Simpkins 16.104–5
  • Caliban as indexer (Hilaire Belloc). John A. Vickers 16.205
  • Lewis Carroll as indexer. Hans H. Wellisch 18.110
  • The body of a reference work in relation to its index: an analysis of Wordsmanship. Bella Hass Weinberg 20.18–22
  • An index for Thalia. Hazel K. Bell 22.147–8
  • Indexer, living with an 25.266–267
  • The 2007 Ig Nobel Prize 26.2
  • Leaves from an unusual index. 26.156-157
  • Sword swallower meets The Indexer 26.64
  • The indexer facing the cryptic text: a folly index as inspired by Jorge Luis Borges, presented as a cautionary example of over-indexing 26.68-71
  • Try under ’diabolical’. E.S. Turner 27.7
  • Amusing indexes in library science. Jeanette C. Smith 31.164-167
  • Sympathy for the Index-writer. David Crystal and Punch 32.168
  • Back of the book, back of the net: the comedy book indexes of Partridge and Toast. Paula Clarke Bain 35.18-24
  • Strange indexes indeed: the wit of Francis Wheen as author–indexer. Paula Clarke Bain 36.42–8

Indexer–author–publisher relations

  • The indexer as proof corrector. M.D. Anderson 3.163
  • Skims, ancient and modern. G. V. Carey 6.92–6
  • Why I am an indexer. Symposium 6.165–73
  • The author, the publisher and the indexer. Oliver Stallybrass 7.156–71
  • Naming the indexer. G.N. Knight & F.H.C. Tatham 7.172–4
  • Indexer-publisher relations: a two-way street. Dee Atkinson 8.172–4
  • Indexing and indexers from a publisher’s angle. Bruce Wilcock 10.92–4
  • The book, the book trade and the future. Martyn Goff 10.105–10
  • The publisher’s view of indexing. Archie Turnbull 10.203–6
  • The publisher as centaur. Archie R. Turnbull 11.73–80
  • Relations between authors and indexers. M.D. Anderson 10.137–8
  • Indexes for analysis and diagnosis. R.J. Hyman 13.177–80
  • An indexer’s suggestions to (some) publishers. M.D. Anderson 14.190
  • Naming the indexer: where credit is due. Elizabeth Wallis and Cherry Lavell 19.266–8
  • Authors’ attitudes to indexes. Symposium 14.85–7
  • Author-printer harmony with SGML. J.D. Painter 16.99–100
  • Authors as their own indexers. Mary Piggott 17.161–6
  • Submitting work on disks: authors’ stipulations. Jane Dorner 18.35–6
  • Self-indexing. T.P. Hutchinson 18.105–6
  • The author and the index. Nancy C. Mulvany 19.28–30
  • Reflections on authorship and indexing. Nancy C. Mulvany 19.241–2
  • The editor and the indexer. Liz Stalcup 7.114–17
  • Index makers of today: Michael Robertson; Michèle Clarke 19.208–9
  • Commissioning the index. James Negus 5.180
  • Indexing in the context of micro-form publishing. C.E. Chadwyck-Healey 12.73–8
  • Getting the index right — roles and responsibilities. Brenda M. Hall 13.166–72
  • What you make it — freelancing for beginners. Ann Edwards 13.239–41
  • Author-printer harmony with SGML. J.D. Painter 16.99–100
  • How I became an indexer. Symposium 16.117–22
  • A publisher’s view of indexers and indexing. Claire Andrews 16.189–91
  • How indexers operate. Symposium 17.280–2
  • The business side of indexing. Elizabeth Wallis 15.205–9
  • Publishing in the 1990s in the UK. Elizabeth Wallis 17.96–8
  • Submitting work on disks: authors’ stipulations. Jane Dorner 18.35–6
  • Whom should we aim to please? Hazel K. Bell 20.3–5
  • Indexers and publishers: their views on indexes and indexing. Andrea Frame, Part I 20.58–63; part II 20.131–4
  • Perilous powers in authorial hands. Hazel K. Bell 21.122–3
  • Working with the author. Auriol Griffith-Jones 24.16–17
  • The little extras: a customer service approach to indexing. Carolyn G. Weaver 27.9–16
  • Negotiating your way to success. John Mattock 27.17–19
  • Authors and indexing. Susan Curran 27.80–83
  • Preparing the indexing quote. Max McMaster 30.100-102
  • Measuring value: worth your pay and paid your worth. Sylvia Coates 30.191-198
  • The microeconomics of indexing. Michael E. Jackson 30.198-201
  • A publisher's job is to provide a good API for books: you can start with your index. Hugh McGuire 31.36-38
  • EPUB3 indexes and the future of indexing. Glenda Browne, Jan Wright with Michele Combs 31.110-121
  • 'The index of heightened sensations': collaboration between a skilled indexer and a creative writer to produce a special-purpose index. Lynn Jenner and Tordis Flath 32.12-15
  • An ounce of prevention: intentional communication with authors. Carol Reed 33.68-71
  • Indexing in the editorial process. Max McMaster 34.73-75
  • The future of indexing. Cheryl Landes 34.122-24
  • Should publishers invest in software for in-house indexers? A case study. Iva Cheung 36.18-19
  • Size does matter: fitting the index to the pages. Heather Ebbs 36.19-22
  • Bidding on indexing jobs via email: how to make a splash with clients. JoAnne Burek 36.118-122

Legal aspects

  • The problem of copyright: an indexer’s triumph. G. Norman Knight 7.17–18
  • Copyright in indexes 8.81–7
  • Man bytes index and (maybe) index bites man—some notes on the Data Protection Act. J. Eric Davies 14.249–53
  • Copyright for indexers. Tamara Eisenschitz 14.253–4
  • Data protection and the indexer. A. Sandison 15.24–5
  • Submitting work on disks: authors’ stipulations. Jane Dorner 18.35–6
  • Copyright and the indexer 18.163–4
  • Professional liability of indexers. Glenda Browne 20.70–3
  • Disclaimers in indexes and databases. Bella Hass Weinberg 25.114–118

Principles and techniques

  • The purpose of indexing. L.R. McColvin 1.31–5
  • Some snags in indexing. G. Norman Knight 1.104–9
  • Practical preparation of internal indexes. Clifford J. Maloney 5.81–90
  • Indexing hints for beginners. Jessica M. Kerr 5.131–2
  • The length of book indexes. M.D. Anderson 5.3–4
  • Making an index to a specified length. M.D. Anderson 7.121–2
  • Chapter headings. M.D. Anderson 6.116–18
  • Introduction to book indexing. M.D. Law 7.46–8
  • How long should an index take? Sally Coole 8.29–30
  • Index traps and pitfalls. Charles L. Bernier/C.M. Flanagan 8.224–9
  • Index specifications. Charles L. Bernier 9.9–12
  • Ethics and specifications 9.174–7
  • Emphasis indexing. Marc R. D’Alleyrand 10.70–2
  • Indexing in the mid-seventies. Robert L. Collison 10.88–92
  • ‘Official’ guidance on book indexes. L.M. Harrod 10.124–30
  • Characteristics of book indexes for subject retrieval in the humanities and social science. B. Gratch, B. Settle & P. Atherton 11.14–23
  • Lateral thinking and indexing. Edward de Bono 11.61–3
  • The human use of human indexers. Laurence Urdang 11.125–31
  • Structure in database indexing. James D. Anderson 12.3–13
  • ‘Indexes’ and ‘Indexing’ in encyclopaedias. Hans H. Wellisch 12.113–16
  • Censorship in indexing. Sheila S. Intner 14.105–8
  • Indexes for analysis and diagnosis. R.J. Hyman 13.177–80
  • The index and the indexer in ‘how to write a book’ books. Daniel Uchitelle 14.103–4
  • Indexing loose-leaf publications. Jean Simpkins 14.259–60
  • Computer-assisted indexing of loose-leaf supplements. Elizabeth M. Moys 19.283–6
  • Repagination: an exercise in creative thinking. Geraldine Beare 17.124–6
  • Repagination reconsidered. Hazel K. Bell 18.10
  • Bias in indexing and loaded language. Hazel K. Bell 17.173–7
  • The Ah!-factor. Hazel K. Bell 17.191–2
  • Cross-references in back-of-book indexes. Virgil Diodato 17.178–84
  • Duplicate entries vs. see cross-references in back-of-book indexes. Virgil Diodato 19.83–7
  • The representation of symbols in an index. Hans H. Wellisch 17.239–41
  • Name of an author! Anne B. Piternick 18.95–9
  • Academic indexing: what’s it all about? Ross J. Todd 18.101–4
  • Research in indexing: more needed? K.G.B. Bakewell 18.147–51
  • Subject analysis and indexing: from automated indexing to domain analysis. Hanne Albrechtsen 18.219–24
  • Vive la différence! The survival of the softest. Hazel K. Bell 18.231–6
  • Scholarly search for the truth. M. Mallory & G. Moran 19.99–101
  • Poetry in indexes. Dena N. Sher 19.102–4
  • Indexer—poet or pedant? John A. Vickers 19.201–2
  • Indexes: a chapter from The Chicago manual of style. Bella Hass Weinberg 19.105–9
  • On indexing The heritage of North Cyprus: a personal approach. Rosamond Hanworth 19.205–7
  • All in the mind: concept analysis in indexing. John Farrow 19.243–7
  • How we index: six ways to work. Pat Booth; Barbara Britton; Richard Raper; Gill Riordan; Jean Simpkins; John Vickers 20.89–92
  • Classified v. specific indexing: a re-examination in principle. Elizabeth M. Moys 20.135–6/153–5
  • Indexing: a work of art or a sickness beyond cure? John Sutherland 25.7–8
  • Term selection: the key to successful indexing. Zhang Qiyu 27.98–100
  • Classified versus specific entry in book indexes: guidelines for decision making. Glenda Browne 28.6-11
  • Headings in indexes: revisiting the relationship between mains and subs. Glenda Browne 28.104–107
  • Words and pictures - indexing art books: some practical experience. Joan Dearnley C13:1
  • Stop words in the filing of subheadings. Max McMaster 34.75-78
  • Pan-granularism and specificity. Fred Leise 34.147-55
  • Multiple entry points: variants and cross-references in indexes and thesauri. Heather Hedden 34.155-60
  • Diacritics for indexers revisited. Gale Rhoades 34.177-9
  • Twin Oaks Indexing Collective. Glenda Browne 35.10-18
  • Metatopic and structure. Margie Towery 35.72-4
  • Brilliantly structured indexes: a UK indexer looks at US practice. Paul Douch 35.74-5
  • Brilliantly structured indexes: US indexers (and others) also look at US practice. Janet Perlman 35.75-6
  • Term selection. Kate Mertes 36.48–55

Training and qualification

  • Training for indexing. L.M. Harrod 8.50–3
  • The education of indexers. James D. Anderson 10.131–7
  • Training in indexing. John A. Gordon 12.205–6
  • Teaching book and periodical indexing at Liverpool. K.G.B. Bakewell 12.189–94
  • Education in indexing in North America. James D. Anderson 13.92–100
  • Indexing in UK library schools: a survey. Olwen Terris 15.89–90
  • Reflections on education of professional indexers. John Simkin and Cherryl Schauder 18.19–22
  • Professionalism. John E. Simkin 20.178–81
  • Problems, some unusual (marking Book Indexing Postal Tutorials). Ann Hall 20.182–4
  • Bringing it home: learning to index books by correspondence. S. Manley and N. Harwood 20.185–7
  • Indexing as a professional activity. Elizabeth Wallis 20.189–91
  • Lifelong indexing: freelancing and CPD. Pat F. Booth. 21.2–5
  • Indexing as a career — development issues. Jill Halliday 21.64–6
  • Why indexing? Rohan Bolton; Hilary Faulkner; Paula Peebles and Margaret Vaudrey 24.171–173
  • Starting out. Jill Halliday 24.174–175
  • Diary of a trainee indexer, February 3003–May 2005. Rohan Bolton 24.175–178
  • Late bloomer: an indexer gets a start. Jane Purton 24.179–180
  • UC Berkeley Extension course; learning to index at a distance. Sylvia Coates 24.186–188
  • Mentoring scheme in Australia. Max McMaster 24.189–191
  • Educating indexers: ANZSI reviews its policies. Michael Ramsden 28.123–125
  • Portrait of an indexer: the first year. Kendra H. Millis 28.151–153
  • Globalization and the indexer: reflections from the UC Berkeley Extension course. Sylvia Coates, Heather Ebbs and Max McMaster 29.30–33
  • The revised New Zealand Mentoring Scheme. Tordis Flath 30.96-97
  • Measuring value: worth your pay and paid your worth. Sylvia Coates 30.191-198
  • Scholarly publications in Latin America: where, oh index, art thou?. Ruby Meraz Gutierrez 31.12-17
  • Newcomers: readers' comments. Adam LeBrocq, Sylvia Coates, Ann Hudson, Elena Gwynne and Linda Stumbaugh 31.62-65
  • Evaluating indexes: observations on ANZSI experience. Sherrey Quinn 33.107-112
  • Making an indexer. Frances Curry 34.112-13


  • A Joycean usability experiment. Margie Towery 26.66–67
  • The usability of academic library website indexes: an investigation. Ilana Kingsley 26.71–78
  • Libraries, librarians, indexes and indexing: should we care? Jean Weihs 26.79–82
  • From print to web: indexing for accessability. Christopher Stephen 27.76–79
  • Testing usability: ‘Experience an index usability test’ at the ASI Conference (Portland, 2009). Cheryl Landes 27.152–163
  • Controlling our vocabulary: language consistency in a library context. Mark Aaron Polger 32.32-37
  • Where is the evidence? A review of the literature on the usability of book indexes. Mary Coe 32.161-168
  • What do readers expect from book indexes and how do they use them? An exploratory user study. Mary Coe 33.90-101
  • Do we really need indexers? Bill Johncocks 34.104-109
  • Indexes behaving badly: the cobbler's children have no shoes. Mary Coe 34.170-2
  • Indexes behaving (not so) badly: the cobbler's children now have shoes, even socks! Mary Coe 35.89-90
  • Indexes behaving badly IV: the cobbler's children have, once again, lost their shoes. Mary Coe 36.23-4
  • Indexing databases for our users, not ourselves. Valerie Nesset 36.105-108
  • Structured data for online content: how indexers can help search engines. Alexandra Bell 36.101-105


  • User preferences in technical indexes. John F. Drage 6.151–5
  • The uses of indexes. John L. Thornton 8.17–19
  • Teaching the young to use indexes. Cecilia Gordon 13.181–2
  • Linguistics and indexing. David Crystal 14.3–7
  • Indexes from a user’s viewpont. Alan Seal 14.111–13
  • Why indexing fails the researcher. Bella Hass Weinberg 16.3–6
  • Prestel using from the user’s point of view. Robin Yeates 16.7–10
  • User approaches to indexes. Jean Stirk 16.75–8
  • Researchers’ attitudes to newspaper indexing in Nigeria. L.O. Aina 16.97–8
  • The usefulness of indexes. Ben-Ami Lipetz 16.173–6
  • Indexing in and for Europe: a user’s perspective. Helen E. Chandler 18.92–4
  • Is there anybody there? David Crystal 19.3.153–4
  • Why postcoordination fails the searcher. Bella Hass Weinberg 19.155–9
  • Indexing in hypertext environments: the role of user models. Michael Forrester 19.249–56
  • Whom should we aim to please? Hazel K. Bell 20.3–5
  • Earning online trust. Seth A. Maislin 22.29–30
  • Let’s get usable!: usability studies for indexes. Susan C. Olason 22.91–5
  • Web 2.0 and users' expectations of indexers. Bill Johncocks 26.18–24
  • Chicken or egg theory: do we truly know how they search? Elaine Ménard 29.150–156
  • In defense of multiple indexes: or the index as learning tool. Florian Ehrensperger 31.153-158
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